Trustana Platform Overview
Trustana is an AI-native product data platform designed to solve the fundamental challenge facing modern commerce: fragmented, incomplete product data spread across disconnected systems.
Core Capabilities
- Accelerated Time-to-Market: Launch thousands of SKUs in days, not months
- Enhanced Discoverability: SEO/AEO optimized content for traditional search and AI-powered discovery
- Multi-Channel Consistency: Uniform, accurate product information across all sales channels
- Developer Integration: RESTful APIs for seamless PIM, ERP, and ecommerce integration
The Three Pillars
Unify: The Single Source of Truth
Problem: Product data lives in silos—ERPs, PIMs, supplier feeds, PDFs, spreadsheets—with no unified view.
Solution: Trustana Unify consolidates all product information into one AI-ready layer.
- Identity Resolution: Merge and deduplicate product records across sources
- Attribute Merging: Combine data from multiple sources with configurable priority rules
- Full Data Lineage: Track the source, timestamp, and history of every value
- Connected Signals: Link images, files, specs, and business rules to each product
- Flexible Schemas: Define attribute sets per category, channel, or use case
Enrich: Governed AI at Scale
Problem: Content gaps, manual enrichment bottlenecks, and inconsistent localization slow down go-to-market.
Solution: AI-powered content generation with built-in governance and full provenance tracking.
- Intelligent Attributes: Support for text, numbers, selects, lists, dates, and structured JSON
- Category Expertise: Pre-trained models across 100+ verticals (electronics, beauty, grocery, industrials)
- File & Image Processing: Extract structured data from PDFs, spec sheets, and product images
- Source Ranking: Compare and resolve data using configurable governance rules
- Template-Based Content: Generate channel-specific descriptions from your attribute data
- Automated Image Handling: Source, enhance, resize, and format product imagery
Activate: Multi-Channel Readiness
Problem: Each sales channel has unique requirements; manual formatting doesn't scale.
Solution: Transform clean, enriched data into market-ready outputs across all channels simultaneously.
- Destination Syndication: Publish to marketplaces, commerce platforms, search engines, and AI agents
- Channel Contextualization: Automatically adapt titles, specs, and descriptions to platform requirements
- Auto-Fill Missing Data: Generate required fields to meet channel validation rules
- Readiness Scoring: Track completeness, compliance, and approval status per channel
- Closed-Loop Optimization: Feed performance data (conversions, traffic, compliance) back into the platform
Industries & Use Cases
Retailers
Multi-channel product catalog management
Distributors
Supplier catalog onboarding and normalization
Brands
Partner enablement and data syndication
Marketplaces
Enhanced seller onboarding and content quality
Primary User Roles
| Role | Objectives | Platform Benefits |
|---|---|---|
| Category Managers | Ensure complete, accurate product content | Automated enrichment fills data gaps and maintains consistency |
| E-commerce Teams | Optimize for search and conversion | SEO-friendly descriptions and comprehensive attribute completion |
| Supply Chain/Procurement | Standardize supplier-provided catalogs | Normalize diverse data formats into structured, uniform content |
| Developers/IT Teams | Integrate with existing business systems | RESTful APIs for seamless PIM, ERP, and ecommerce integration |
Platform Scale & Architecture
- Enterprise Focus: Designed for mid-market to enterprise commerce operations
- Catalog Scale: Optimized for processing large product catalogs (1,000,000+ SKUs)
- Task-Based Architecture: Built around batch processing workflows that handle thousands of products simultaneously
Technology Philosophy
AI-Driven Automation
We believe AI should augment human decision-making, not replace it. Our platform automates repetitive data processing while keeping humans in control of quality and strategic decisions.
API-First Architecture
Every feature in Trustana is built with API access in mind, enabling seamless integration with existing business systems and workflows.
Configuration Over Customization
Rather than building custom solutions for each client, we provide powerful configuration options that let businesses tailor our platform to their specific needs.